14 Hands Merlot 14 Hands

Fast Shipping and Professional Packing

Through our long-term relationship with UPS, FedEx, DHL as well as a range of other world-class carriers, we can provide an array of shipping options. Our warehouse staff is highly educated to pack your items exactly as per the specifications we offer. Before they are shipped, your goods will be thoroughly examined and secured. We ship to thousands of customers every day in different countries. The fact that we're committed to becoming the biggest online retailer in the World is obvious. There are distribution centers as well as warehouses located in Europe as well as the USA.

Orders that include more than 1 item are assigned processing times according to each item.

We will inspect each and every one of the products before they are shipped. Today, the majority orders will be shipped within 48 hours. The delivery time will be between 3-7 days.

Returns

The inventory is always changing and we cannot control it completely because of the fact that many stakeholders are involved, including our factory and warehouse. The actual stock can change at any moment. Please be aware it's possible your order will be unable to fill when you have placed the order.

Our policy runs for a period of 30 days. If you haven't received your item within the 30 days period, we are not able to provide a refund or an exchange.

To be eligible for a return your item must be unused and in the same condition that you received it in. It must also be in the original packaging.